Manohar Joshi
Business Head
Exel BPO Solutions
Manohar Joshi is a member of:
Differentiate Strategies in place with your Competitors
EXEL BPO is concentrating on the niche areas of MSDS ( Material Safety
Data Sheet) related services. We provide MSDS Indexing,
Acquisition/Obtainment services to MSDS software companies in United
States.
EXEL BPO also provide quality services to Law firms in
the niche practice area of personal injury. EXEL BPO provide services
like medical records timeline and summary, deposition summary, demand
letter preparation, experts and initial disclosure and privilege logs
etc.
EXEL BPO also has expertise in healthcare services and we
cater to the need of medical billing companies in US. The work we do
includes charge entry, cash posting/ payment posting and Accounts
Receivables follow up.
Unique strategies that gone unseen or a superhit.
We follow the strategy of mapping the right customers for our niche
areas. A lot of research goes to find which companies would genuinely
benefit from our services. We contact only those companies who will
truly benefit from our expertise.
Market share Captured
Its a huge untapped market. I think we have captured about 5%.
Positioning products in market
We cater to the needs of our clients. We provide services and they are targeted to provide maximum benefits to our customers.
Brand Identity creation
We believe in getting referrals from our existing clients. 50% of our clients have been referred.
Way to reach customers through sales force
We map the right customers by understanding their needs and target only them.
Company description & strategies in place
EXEL BPO was founded in 1996 with the sole aim of serving customers in some niche areas.
EXEL
BPO is concentrating on the niche areas of MSDS ( Material Safety Data
Sheet) related services. We provide MSDS Indexing,
Acquisition/Obtainment services to MSDS software companies in United
States.
EXEL BPO also provide quality services to Law firms in
the niche practice area of personal injury. EXEL BPO provide services
like medical records timeline and summary, deposition summary, demand
letter preparation, experts and initial disclosure and privilege logs
etc.
EXEL BPO also has expertise in healthcare services and we
cater to the need of medical billing companies in US. The work we do
includes charge entry, cash posting/ payment posting and Accounts
Receivables follow up.
Biggest pain point
Reaching out to more customers and getting an opportunity to explain them about how we can help them
Accurate model of customers buying process
Working on a trial job, preparing a quote, work agreement, live job
Thoughts on Social Media Monitoring Tools
Yes, we use linked in, but we do not spend much time on this
