• Sutherland Global Service:  Offering Employees Univalled Growth Opportunities
  • Cover Story

    Sutherland Global Service: Offering Employees Univalled Growth Opportunities

    Since its inception in 1986, Sutherland Global Services, one of the world's largest privately owned BPO companies, has remained focused on helping its clients maximize their customer lifetime value. Through applying their deep vertical industry proficiency, innovation in automaton, digital technology solutions and business process expertise, Sutherland drives operational performance with measurable results helping clients maximize their competitive advantage. Its vast portfolio of integrated offerings, which includes analytics-driven back-office and customer facing solutions supports the entire customer lifecycle. This focus has earned the company a rating in the Fortune 500 list and continually enables them to add some of the world's most prestigious brands to their client roster.

Content

Situational Leadership - Need of a Crisis Hour

Kalyan Muppaneni, Founder & CEO, Pi DATACENTERS

Millennials Will Define Smart Enterprise Transformation

Mandar Marulkar, CIO, KPIT Technologies

SMBs structuring their Overall HR Management Process with a Robust Technology

Girish Rowjee, Co-Founder & CEO, Greytip Software

Customer Care - The Future Lies in Sophistication & High Engagement

Rajeev Banerjee, Co-Founder & CEO, Right Tap

The Home Appliance Business in the Internet Era

Eric Braganza, President, Haier - India.

Journey of a Product from an Idea to a Marketed Product

Amitabh Sinha, Co-Founder & CEO, Workspot.

Why Small Business Owners Should Use Cloud Computing

Siddharth Arora, Founder, ePaisa