The B2B e-Commerce marketplace in India is rapidly transforming the business landscape, offering digital solutions that streamline sourcing, procurement, and operations. As internet penetration increases and businesses seek greater efficiency, these platforms are becoming essential for companies to stay competitive. They connect manufacturers, wholesalers, and suppliers with a wide range of industries, enhancing visibility and enabling smoother transactions. In this evolving space, Global Trade Plaza stands as a leader, offering a dynamic B2B platform that connects manufacturers, exporters, and suppliers with national and international buyers. The firm’s journey began with the goal of addressing challenges faced by small and medium-scale businesses and Indian exporters, helping them overcome obstacles like language barriers and supply chain complexities to thrive in the global market.

Global Trade Plaza was established by Pulkit Dwivedi, CEO and Satyakam Sahu, Co-Founder in 2019 with the vision of addressing the challenges faced by small and medium-scale businesses in the export sector. “Initially, we ventured into the export of cashews but struggled to find reliable leads and support on existing B2B platforms like Exporters India, India Mart, and Trade India. This led to the closure of our export business. Determined to solve these problems, we launched Global Trade Plaza, a platform designed to assist companies, especially small units, in starting and growing their export businesses”, speaks Pulkit Dwivedi, CEO, Global Trade Plaza. The firm’s unique selling proposition lies in offering

economical packages, digital presence support, and website SEO services within a limited budget. The company has also partnered with industry leaders like SGS to offer certifications and provide a full 360-degree solution for our customers.

Organic Growth
Global Trade Plaza focuses on agriculture products, commodities, minerals, metals, and petroleum, catering to small businesses globally. The platform covers a wide range of products, from sugar and rice to frozen chicken, and partners with a Russian firm to connect directly with refineries in the petroleum sector. Bootstrapped with no external funding, the company initially struggled to attract businesses but overcame this challenge through social media and word-of-mouth referrals. With over 700 customer testimonials, the company focuses on organic growth and social media outreach rather than paid marketing to expand its reach.

Global Trade Plaza is transforming global trade with a seamless, innovative B2B platform that connects businesses & supports efficient international transactions

Global Trade Plaza operates with a dedicated team of over 150 professionals, with 20-25 members focused on product development. These team members continuously engage with the customer base to understand pain points and refine solutions. Over the last four years, the firm has consistently introduced new features, updates, and collaborations, enhancing the value it provide to the clients. “Every new customer receives a personalized demo from our CRM team, where they are guided through the platform via video calls. Additionally, we have a dedicated team supporting our premium suppliers, helping them post requirements and connect with the right buyers. Our account managers also bridge gaps such as language or time zone barriers, ensuring smooth communication and successful deal closures”, adds Pulkit Dwivedi.

Strategic Partnerships
The firm continuously adapts to the evolving market environment and technological advancements. In response to the rise of AI, it has launched the AI Trade Chatbot, offering 24/7 support to customers. This chatbot allows users to ask questions related to their export and import business directly through their accounts. The company is also working on expanding its services to address the needs of logistics players, complementing its existing focus on exporters and importers. Additionally, Global Trade Plaza is also developing language support software to bridge communication gaps by enabling users from different regions, like China, to interact with Indian suppliers or buyers without language barriers.